Frequently Asked Questions
Everything you need to know about shopping with Desi Store
What is the typical delivery time for orders?
Standard shipping usually takes 5-7 business days within the country. International orders may take 10-15 business days depending on the destination and customs clearance.
How do I ensure I pick the right size for ethnic wear?
We provide a detailed size chart on every product page. Since traditional fits may vary, we recommend measuring your bust/chest and waist and comparing them to our guide before purchasing.
What is your return and exchange policy?
We offer a 14-day return policy for unused items with original tags. Please note that custom-stitched outfits and sale items are generally non-returnable unless they arrive damaged.
Are the colors of the products accurate in the photos?
We strive to represent colors as accurately as possible. However, due to professional lighting and different screen resolutions, slight variations between the website image and the actual product may occur.
Do you offer customization or tailoring services?
Yes, many of our semi-stitched suits and lehengas come with an option for custom tailoring. You can provide your measurements on the product page for a personalized fit.
Which payment methods do you accept?
We accept all major credit and debit cards, PayPal, and various regional digital wallets. For select locations, Cash on Delivery (COD) is also available.